1Quagga

Domains, Hosting & More

1. Introduction

1Quagga OÜ (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

1Quagga OÜ, an Estonian company, is the data controller responsible for the processing of your personal data. If you have any questions about this Privacy Policy or your rights under GDPR, please contact us at https://whmcs.1quagga.com/contact.php.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, physical address.
  • Account Information: Username, password, and other credentials used to access our Services.
  • Payment Information: Billing details, payment card information, and transaction history.
  • Usage Data: Information about how you use our Services, including IP address, browser type, operating system, and activity logs.
  • Communication Data: Emails, messages, and other communications sent to or received from us.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Provision of Services: To create and manage your account, provide the Services you have requested, and process payments.
  • Customer Support: To respond to your inquiries, provide technical support, and address any issues related to our Services.
  • Communication: To send you important notices, updates, and promotional offers (if you have opted-in to receive them).
  • Compliance: To comply with legal obligations, such as tax and accounting requirements, and to respond to lawful requests from public authorities.
  • Security: To monitor and improve the security of our Services and protect against fraud and abuse.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing your data is necessary for the performance of a contract (e.g., providing the Services you have requested).
  • Legitimate Interests: We process your data to pursue our legitimate interests, such as improving our Services and marketing our products, provided that your rights and interests do not override these interests.
  • Legal Obligation: We process your data to comply with legal obligations, such as record-keeping requirements.
  • Consent: We may process your data based on your consent, for example, when you subscribe to receive marketing communications.

6. Data Sharing

We may share your personal data with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, hosting, and customer support. These service providers are contractually obligated to protect your data and only use it as necessary to perform their services.
  • Legal Authorities: We may disclose your data to public authorities if required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal data may be transferred to the new owner.

7. International Data Transfers

As an Estonian company, we primarily process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data and receive a copy of it.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing your data under certain conditions.
  • Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another controller.
  • Right to Object: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at https://whmcs.1quagga.com/contact.php.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and assist with our marketing efforts. You can manage your cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at https://whmcs.1quagga.com/contact.php