1. Prohibited Activities
The following activities are strictly prohibited when using our Services:
- Illegal Activities: Engaging in any activity that is illegal under Estonian law or applicable international laws.
- Spam and Unsolicited Communications: Sending unsolicited emails, messages, or any other form of communication (SPAM) that violates applicable laws or regulations.
- Hacking and Unauthorized Access: Attempting to gain unauthorized access to any account, network, or system, including our own or those of other users.
- Phishing and Fraud: Engaging in activities intended to deceive, defraud, or mislead others, including phishing schemes and identity theft.
- Distribution of Malware: Uploading, distributing, or using malware, viruses, or any other harmful software intended to damage or disrupt our Services or the systems of others.
- Hate Speech and Harassment: Promoting or engaging in hate speech, harassment, threats, or any form of abusive behavior.
- Intellectual Property Infringement: Using our Services to host, distribute, or link to content that infringes on the intellectual property rights of others.
- Child Exploitation: Engaging in or supporting any activities related to the exploitation of minors, including child pornography or abuse.
2. Reporting Abuse
If you believe that any of our Services are being used in violation of this Abuse Policy, please report it to us immediately. Reports can be submitted via email to [insert contact email] and should include:
• A detailed description of the abuse or misuse.
• The IP address, domain, or other identifying information related to the abuse.
• Any supporting evidence, such as screenshots, URLs, or log files.
3. Our Response
Upon receiving a report of abuse, we will:
• Acknowledge receipt of the report and begin an investigation.
• Take appropriate action based on the findings of our investigation, which may include warning, suspending, or terminating the offending account or Service.
• Cooperate with law enforcement agencies if the abuse involves illegal activities.
Please note that we may not disclose the outcome of our investigation to the person reporting the abuse due to privacy and confidentiality concerns.
4. Fair Usage
We reserve the right to monitor and review any usage of our Services to ensure compliance with this Abuse Policy. However, we respect the privacy of our customers and will only investigate and take action when a credible report of abuse is received.
5. Consequences of Violation
Violations of this Abuse Policy may result in:
• Suspension or termination of the offending account or Service.
• Legal action, including reporting to law enforcement agencies.
• Loss of any fees paid for Services that are suspended or terminated due to abuse.
6. No Tolerance for Repeat Offenders
Customers found to be repeatedly violating this Abuse Policy may face permanent termination of all Services provided by 1Quagga OÜ, without the possibility of reinstatement.
7. Modifications
We reserve the right to modify this Abuse Policy at any time. Any changes will be communicated to our customers, and continued use of our Services after such changes will constitute acceptance of the modified policy.
9. Contact Information
If you have any questions or concerns about this Abuse Policy or if you wish to report abuse, please contact us from https://whmcs.1quagga.com/contact.php.